Odds and Ends of the Fall

Back Up Inks On Hand!
A word of advice to some of my peeps, always keep a back up set of inks on hand. You should have one cartridge on the shelf for every one you have in the machine. Therefore, 12 colors in the printer, 12 colors on the shelf. It’s simple business practices like this that can save you so much time and aggrevation in the long run. Look at it this way, you want your machine running at all times, so why would you not want to have inks on hand to replace.

For those of you VS-640 VersaCAMM users with Metallic Ink configuration. You’re going to want to have a Metallic on hand at all times for a different reason. Through various service trips and technical support, we have found that the while a majority of the Metallic Ink gets sucked into a well, if the cartridge reads as being empty, you will not be able to use your machine no matter how much ink is in the lines or the well. Therefore, you will need to have a Metallic Ink Cartridge on hand before your existing runs out.

Seal E.L. Laminator Anticipation Grows…As Expected!
Over the years I have seen many people left frustrated and disappointed over their laminator. Some have issues with laminating. Some have issues with mounting. Some want to use it to drop on their ex’s house. No matter what, on Thursday October 28th, you have a chance to save yourself from the pain and suffering of your laminator!
Representatives from Seal & Neschen will be here in our NJ office on Thursday October 28th from 10am-5pm to provide our customers with an detailed look at the new EL Laminator and the list of registered customers grows more and more each day!
Jump on board and find out what all the hype is about! Contact Kelly @ ext 231 for more details!

TyrrellTech 2nd Annual Golf Outing…Never a dull moment!

So what’s the point in spending 40+ hours with the same people 5 days a week if you can’t create a little mayhem on the weekend?! My point exactly. Pops and yours truly traveled a few hours on 95 to join the Maryland office for the festivities.
My game was mediocre at best despite some very lucky shots. I blame the stink bugs, the beer, and the deer that seemed to be following me from hole to hole. In fact, I’m convinced they were stealing my balls from the course!

Ever notice how you can have some really great drives on a golf course until your boss happens to be watching that one shot you take and then you absolutely tank just so he has the pleasure of laughing at you? No? Ok maybe it was just me then!

PM Call Thank You!

To all the customers who took part in our Roland PM Call program by purchasing a full set of Roland Eco Sol Max Inks, we thank you! It’s through this program that we learned that there are a lot of customers out there that are no focused on price when the quality of the service is there! It makes us feel really good to know that there are a lot of people out there who realize this and we want you to know we take pride in providing you with great support and service day in and day out and will continue to do so!

Customers should use this as an adjustment to their current business model for their company. We all have customers who tend to “beat us up on price” from time to time, but what are they REALLY looking for? Maybe there have just been so many people burned on service and support that they feel by getting the “best price possible” they can compensate down the road for any lack of support they get from their vendor. It’s time to turn that around. By providing your customers with added value and going the extra mile, you can show them that added value is not just some term people use to fluff up their sale. It means reliability, knowledge, and the ability to help your customers be successful. Spread that message to your customers and practice what you preach and price concerns won’t outweigh quality.

Farewell VP Series..Hello VS!

For those of you in the digital printing world who have been living under a rock the past few weeks, Roland DGA has upgraded all the Roland VP Series VersaCAMMs into VS Series models. They are now available in 42”, 54” and 64” sizes and focus on the following key features..

Eco-solvent inkjet printer/cutters now available in three sizes
64” VS-640 54” VS-540 42” VS-420

Offered in three ink configurations:
• 4-colors KYMCCMYK for the highest print speeds
• 6-colors CCMMYK + Lc+Lm for enhanced blues and reds, flawless flesh tones and improved image quality across lighter colors
• 8-colors CMYK+ Lc+Lm+Mt+W for white and metallic applications
State-of-the-art 8-channel print head technology
Industry’s most advanced print head
Variable droplet technology with seven different dot sizes
Ensures the smoothest gradations and rich color density
Gold plating reduces static electricity
Rugged, scratch resistant ECO-SOL MAX ink in 220 ml and 440 ml cartridges (white and silver available in 220 ml only)
Metallic Silver ECO-SOL MAX Ink
Prints as a spot color
Combines with CMYK for stunning metallic colors
Named 2009 DPI Product of the Year

Tyrrell Tech will be offering Trade In Value for anyone looking to upgrade their machine to a VS so why wait? Order yours today!